AMBS Call Center

Are you looking to reduce costs, offer better customer service to your patients, while at the same time improve your quality of life? If the answer is yes, then Ambs Call Center’s Medical Answering Service is the solution that you have been looking for.

AMBS answering service is designed to manage urgent calls from patients, physicians and hospitals. Our skilled medical call center agents follow your exact protocol for handling calls. Ambs Call Center serves as an extension of your practice by representing you in a professional manner not only to your patients, but to referring physicians as well. We understand that your time is extremely valuable and we will handle patient calls according to your protocol to ensure that you are not awakened with nuisance or non urgent calls.

AMBS Call Center has recently added some new services, including:

• New Blackberry™ and Smartphone Interface-Many providers today now carry Blackberry™ or other smartphone devices. Our new e-mail response feature allows providers to easily clear calls with the service, update on-call status or give direction to our medical call center agents. This saves providers the time and hassle of checking in via telephone.
• Practice Web Portal-Retrieve and review your patient calls records, consults and other information securely from your practice web portal
• Ask how our new Telephone Nurse Triage service can give you more time with your friends and family.